Privacy Policy

Privacy Policy of RatedBookings

Last Updated: January 7, 2024

RatedBookings (“us”, “we”, or “our”) operates the RatedBookings website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection And Use

  • Direct Collection: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
    • Name
    • Email address
    • Telephone number
    • Address
  • Social Media and Professional Platforms: We collect information from publicly available profiles on professional platforms such as LinkedIn. This includes names, job titles, and contact information. We use this information to contact potential business customers who may have a legitimate interest in our services due to their professional role in the hotel industry.
  • Other Sources: We may also obtain information from other third-party sources and combine that with information we collect through our Service.

2. Use of Information

We use the Personal Information collected for various purposes:

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.
  • To send you marketing communications we believe may be of interest to you.

3. Your Rights Under the GDPR

As a data subject, you have the following rights under the GDPR:

  • Right to be informed about the collection and use of your personal data.
  • Right of access to your personal data.
  • Right to rectification of inaccurate personal data.
  • Right to erasure of your personal data when it’s no longer necessary for the purposes it was collected, among other circumstances.
  • Right to restrict processing under certain conditions.
  • Right to data portability, which allows you to obtain and reuse your data for your purposes across different services.
  • Right to object to processing your personal data for direct marketing or other purposes.

If you would like to excerise any of these rights, please contact us at [email protected].

4. Log Data and Cookies

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We also use cookies to collect information to improve our services for you.

5. Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

8. Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

9. Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

10. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

12. Company Details

RatedBookings is the trading name of RatedBookings Limited, a company registered in England and Wales under the company number 15185166. The registered office is located at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

13. Compliance with International Laws

We are committed to complying with GDPR, PECR and other relevant privacy regulations. We try our best to ensure our practices meet the standards set by these laws to respect and protect your data rights.